Survey Score Batch

Name: Survey Score Batch
Author: Amir Hussain

Drop a raw survey export and get NPS, CSAT and CES, overall and broken down by agent, channel, month or plan.

Free100% in your browserNo sign-up

Upload a survey export CSV Or paste CSV here

Score column

Score type

Group by column

Group column is a date (bucket by month)

Runs 100% in your browser. Your files never leave this device.

How it works

CSV upload with automatic score column detection for 0 to 10 NPS, 1 to 5 CSAT and 1 to 7 CES scales.
Overall score with promoter, passive and detractor split for NPS and satisfied share for CSAT and CES.
Group by any other column such as agent, channel, plan, or a date column bucketed by month.
95 percent confidence interval and a sample size warning on every segment, plus a summary CSV and chart PNG export.